Job Description

Job Description

Inventory & Operations Manager

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About the role

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You own inventory accuracy across Amazon (FBA and AWD) and ShipBob, and you track every

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shipment from the factory floor to the shelf. That means daily inventory and velocity reporting, the

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reorder plan, freight and customs paperwork, supplier payments, and fixing anything that goes missing

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in between.

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You report to the Director of Operations. You recommend reorder quantities and flag problems early;

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final order decisions sit with the Director.

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What you'll do

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Daily inventory and reporting via AI

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• Update the daily inventory dashboard before the start of business: Amazon AWD and FBA inbound,

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available and reserved stock by SKU and kit, and ShipBob available and inbound stock by

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warehouse (TN and CA), with case packs converted to units.

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• Track daily sales velocity for DTC (ShipBob orders, with kits split into their components) and Amazon

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(7-day units), and keep the 14-day velocity history and days-of-stock calculations accurate.

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• Call out big day-over-day swings in stock or velocity.

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Reorder planning via AI

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• Maintain the reorder sheet and flag SKUs that hit "order now" thresholds.

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• Keep lead times, MOQs and in-production units current for every SKU, so reorder quantities reflect

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what is actually coming.

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Shipments and freight

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• Keep a master shipment log of every PO and transfer (supplier to warehouse, ShipBob to Amazon,

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warehouse to warehouse) with ETAs, tracking numbers and status, so nothing inbound or delayed

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gets missed.

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• Track sea, air and domestic LTL/FTL freight using the right reference for each party (broker load ID,

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carrier PRO number, B/L, PO).

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• Confirm packaging type (parcel, palletized, floor-loaded), pallet counts, weights and delivery

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appointment needs before freight ships.

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• Keep signed BOLs and seal numbers on file for every freight delivery.

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Imports and customs

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• Prepare and check commercial invoices and packing lists, including correct US HTS codes, importer

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of record details, FBA Shipment IDs and ASINs.

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• Collect signed and stamped documents from suppliers (such as letters of guarantee) and confirm

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B/L and ISF details match the booking.

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• Meet freight forwarder and customs document deadlines, which are often same-day or next-day.

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ShipBob • Create and monitor warehouse receiving orders (WROs), making sure each one matches how the

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freight is actually packed.

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• Send the weekly inbound update to the ShipBob account rep.

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• Request and track kitting and case-breakdown orders through completion.

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Amazon

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used.

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• Create and track FBA and AWD inbound shipments, and coordinate prep center shipments where

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• Create removal orders (including AWD to ShipBob) and open Seller Support cases when the

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standard flow is blocked, such as for inactive ASINs.

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Suppliers and payments

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• Coordinate with overseas and domestic suppliers on production timelines, shipping documents and

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handoffs to freight, mostly through Alibaba chat.

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• Reconcile every supplier payment (Alipay card links and wires) against its PI, keep a running

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paid-down balance per order, and independently confirm there is no overpayment before the next

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payment goes out.

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Discrepancies and claims

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• Reconcile discrepancies such as AWD shipments that get redirected or disappear, receipts that don't

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match POs, and units stuck in transfer, and escalate them quickly.

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• File and follow up on lost or damaged shipment claims with Amazon, ShipBob and carriers through

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resolution.

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Requirements

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• Strong Google Sheets skills, including formulas, cross-tab references and keeping a shared

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dashboard from breaking.

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• Hands-on experience with Amazon Seller Central inventory tools (FBA, AWD, inbound shipments,

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removal orders, SKU-level data).

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• Experience with ideally ShipBob (receiving orders, inventory by warehouse, kitting).

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• Experience sourcing on Alibaba or managing overseas suppliers and freight forwarders.

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• Working knowledge of import paperwork: commercial invoices, packing lists, bills of lading and HTS

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codes.

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• Comfortable reading freight documents (BOLs, PRO numbers, broker load IDs) and tracking

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LTL/FTL shipments.

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• Very high attention to detail. One wrong cell changes reorder decisions, and one wrong payment can

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overpay a supplier.

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• Comfortable with a daily early-morning schedule and spotting problems without being told where to

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look.

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Nice to have

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• Experience with Grok Bot / AI enable tools• Experience with DTC or Shopify brands.

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• Comfortable working with Chinese-speaking suppliers and forwarders, including WeChat and

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translated threads. Mandarin is a plus.

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• Experience pulling compliance documents (COAs, test reports, certifications) from suppliers when

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Amazon requests them.

Job Tags

Overseas, Early shift

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